Complaint Process

Follow the steps below if you have an issue that arises. If you have an ethics complaint about a credentialed person, click here.

    1. First, make every effort to resolve any problems with a staff member if an issue has arisen.
    2. Second, if you believe the staff person you have been working with was unable to assist you to your satisfaction, ask to speak with a supervisor.
    3. Third, if a supervisor was not able to assist you to your satisfaction you can fill out the complaint form below to escalate your issue to management.
Complaint Form
Please use the same email address as your Certemy account, if applicable.